What happens on a free telehealth consult
A plain walkthrough of the free 15-minute phone consult at Live Vital, what it covers, and why it sits before the medical intake rather than replacing it.
Booking a free consult can feel like a big step, especially if you have never used telehealth before. It is smaller and more relaxed than most people expect. Fifteen minutes on the phone, a real conversation, no obligation.
Here is what actually happens, what the call can and cannot do, and how it fits into the larger process of becoming a patient.
What the free consult is
The free consult is a short phone call, about 15 minutes. It is a chance to talk through your goals, ask questions, and understand how a physician-prescribed telehealth practice works. Think of it as an introduction, not an exam.
You can ask about the treatments Live Vital offers, how compounded prescriptions are handled, what the timeline looks like, and how billing works. It is a good moment to raise anything you are unsure about before you commit any time to paperwork.
What it covers
During the call, expect a friendly overview rather than a diagnosis. Common topics include your general health goals, which treatment categories might be relevant to discuss with a physician, and what the next steps would be if you decide to move forward.
- Your goals and what brought you to telehealth
- How the physician review process works with Dr. Patrick Taylor, MD
- General questions about treatments like semaglutide or tirzepatide
- How the medical intake and screening step comes next
What it does not do
This is the part worth being clear about. The free consult does not result in a prescription, and it is not a substitute for a medical evaluation. No one can prescribe based on a 15-minute introductory call.
That safeguard is how responsible telehealth works. A licensed physician needs your health history, current medications, and relevant details before deciding whether something is a fit. The consult simply helps you decide if you want to begin that process.
How it fits before the medical intake
The consult comes first. If you decide to continue, the next step is the medical intake and screening at /get-started, where you share your health information for physician review. That is where the actual medical decision-making happens.
So the order is simple. Free consult to get your questions answered, then the medical intake if you want a physician to evaluate whether a protocol is appropriate for you. Outcomes vary by individual, and the physician review determines what, if anything, is prescribed.
A note on cost and payment
The consult itself is free. Live Vital does not accept insurance, though HSA and FSA funds are generally eligible for qualifying medical expenses. You can ask about how payment works during the call so there are no surprises later.
One step you can take today
If you have questions and want a low-pressure way to get them answered, book a free consult at /consult. It is a conversation, not a commitment, and it is the easiest first step toward understanding whether physician-prescribed telehealth is right for you.